JD Engineering (JDGE) is ‘the largest independent garage equipment company in the UK, offering premium garage equipment design and installation.’ They originally came to Nationwide Hire through an existing client, Pendragon, one of the UK’s largest operators of franchised motor dealers. A strong working relationship was quickly formed, as JDGE required a supplier who could offer a ‘one stop shop’, while consistently guaranteeing quality and reliable service.
JDGE needed a single-source, UK-wide solution with guaranteed supply. The national coverage and guaranteed availability provided by Nationwide Hire had been evidenced over our existing transactional relationship and service levels experienced first-hand. JDGE chose to enter into a Preferred Supplier Contract with Nationwide Hire that committed each party to a long-term partnership with shared objectives.
In our most recent Net Promoter Score from JDGE, we were given the highest score possible – a 10.
“Nationwide get what we want when we want it. Doesn’t matter what we ask for.
Jordan Eddom – JDGE, Project Controller
JDGE needed a single-source, UK-wide solution with guaranteed supply. The national coverage and guaranteed availability provided by Nationwide Hire had been evidenced over our existing transactional relationship and service levels experienced first-hand. JDGE chose to enter into a Preferred Supplier Contract with Nationwide Hire that committed each party to a long-term partnership with shared objectives.
Nationwide Hire established four steps to delivering success by:
We worked with JDGE to:
We worked successfully to reduce JDGE’s exposure to “off-contract spend”, consolidating pricing, ensuring best value, and reducing overheads.
In our most recent Net Promoter Score from JDGE, we were given the highest score possible – a 10. “Nationwide get what we want when we want it. Doesn’t matter what we ask for.”
Jordan Eddom – JDGE, Project Controller